Global Delivery Model
When it comes to outsourcing, key stakeholders are looking for different things. The CFO is looking to reduce the Total Cost of Ownership (TCO) while improving the Return on Investment (ROI). The Operations team is looking to improve performance and client satisfaction without compromising on manageability and control. At iSpace, we believe that our Global Delivery Model achieves this for clients. Whether you require a complex set of services across multiple business lines or a simple, specific service, iSpace’s Global Delivery Model allows you to source services and resources around the world.
Backed by iSpace’s proven, standardized management and delivery processes and supported by our best practices, tools, methodologies and operating models, our Global Delivery Model brings you the highest quality services and resources – either at the location where you need the services performed or wherever iSpace has the best, most cost-effective capability to perform those services.
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iSpace’s Global Delivery Model provides our clients with substantial business benefits that go far beyond cost savings: |
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- The ability to impact cost without compromising service by moving low complex tasks to lower cost centers while keeping Customer facing activities as is.
- The lowest cost of ownership by providing high-caliber skills and resources at the most cost-effective locations.
- Mitigate risk by building in operational and geopolitical diversity.
- Unified change management by leading our Clients through the complex organizational changes required to fully benefit from Global delivery.
- Uninterrupted, 24/7 support from our global iSpace teams, who can work across time zones to meet critical deadlines resulting in reduced time to market for new products and services.
- Better predictability & cost control through iSpace’s long-term service and price protection schemes
- Location support across the world, by providing resources and services where you need them.
- Variability and scalability of services by enabling you to choose & pay for skills and resources only as and when you need them.
- Access to our centers of excellence resulting in better quality of service.
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