Solutions > IT Solutions > Application Development & Maintenance
APPLICATION DEVELOPMENT
Business means evolution and at iSpace we understand that today's Application Development Methodology needs to support the building of an IT solution that facilitates change. We help in defining, designing and building applications that are tailored to meet customer specific requirements with the flexibility to accommodate future changes at reduced cost.
iSpace, backed with several years of experience and expertise, is providing quality IT services to businesses using its Global Deliver Model and a proven Methodology that is based on industry standards for Technology, Process, Quality and Delivery. IT solutions are developed using Service Oriented Architecture that enables the system to be easily developed, maintained, enhanced and integrated with other legacy systems.
Speaking of Quality Services, iSpace is a certified ISO 9001-2005 and ISO 27001 Company established in the year 2000. Our vision is to achieve customer satisfaction through continuous improvement and regular feedback.
What it means to the client?
- Greater Return on Investment; and
- Application Scalability.
APPLICATION MAINTENANCE & SUPPORT
iSpace provides excellent Applications Maintenance & Support services to all its clients through its experienced and specialized IT professionals. Our services cover every technology area and industry vertical giving us an edge in providing a value add to our customers.
Our unique value proposition lies in our ability to leverage our Onsite-Offshore resource pool backed with robust technology and process frameworks to provide agreed levels of quality services (SLA).
Our Application Maintenance process:
- Business Understanding
- Business Transition
- Incident / Request Management
- Issue Resolution
- Escalation Management
- Application Scalability and Availability
- Root Cause Analysis
- Effective Monitoring and Control
- Tracking and Reporting
- Continuous Process Improvements
We provide these services in a phased approach where initially the team is engaged in understanding the customer business, technology framework and operations followed by a thorough transitioning program to ensure we provide long term steady-state support.
What it means to the client?
- Reduced Cost of Maintenance
- More focus on Core Business initiatives
- Increased Organizational Performance; and
- Convergence of IT and Business
APPLICATION MIGRATION & RE-ENGINEERING
Keeping pace with fast changing and dynamic business and technology environments has become a challenge. iSpace will help you in working through these challenges seamlessly through its experience and expertise in Application Migration & Re-Engineering with proven and industry standard methodologies.
Our migration process:
- Understanding the business and applications
- Identifying the need and impact
- Migration planning including technology and process re-engineering
- Engaging a qualified team for Applications Migration
- Testing & Quality Assurance
- Parallel operations / UAT
- Rollover to the new enhanced system
- Training and Documentation
What it means to the client?
- Lower or no application systems downtime
- Lower Cost of Maintenance & Support; and
- IT and Business convergence
